Installation
Once the Arcline Transportation Software Solution is downloaded, one of our representatives will walk you through the installation process. This service is part of the training included with your purchase.
Data Conversion
Call now to book an appointment to evaluate the conversion costs from your current software.
A substantial trade in discount is available for competitive products.
*Please note that in a small number of cases, conversion is not possible.
Training
Online training is included with your Arcline Software purchase. Arcline Technical Support, Updates and Maintenance are included with every purchase for a period of one year. User manuals are provided to customers who purchase the software.
Training is also included for leasing clients. Technical support, updates, maintenance and upgrades are also available at no additional fee as long as you maintain your lease payments.
Software Maintenance
The Arcline (2000) Maintenance Agreement is your insurance to protect your software investment while ensuring that you are able to acquire technical support with a simple phone call or email with no additional fees.
Arcline provides customers with enhancements to our software on a regular basis providing them with the tools needed to maintain a competitive edge in a fierce marketplace. Input and suggestions from our clients are always appreciated and considered when advancing our software solutions.
The annual fee for maintenance and updates is based upon a small percentage of the total original purchase price and includes the following:
- Training
- Technical Support
- Software Updates
- A considerate discount when upgrading to the next version
ATTENTION
Current Arcline Customers
Receive your maintenance free of charge through our customer referral program. Contact us today for additional information.
Upgrades to out software are provided to our current clients at a discounted price. Contact our sales deparment for a quote.
Custom Programming
Although we have carefully researched the operational flow of transportation organizations, we understand that some companies will still have unique software requirements. We do not expect your organization to adapt to a standardized software solution. Our software can be modified to suit your unique organizational requirements.
Custom programming is charged on a per project basis. As an alternative to paying custom programming charges, ideas may be submitted into our Wish Book, which then may be implemented in a future software update.